Terms of Sale

Credit Validity

• Validity Period: Purchased credits are valid for a period of one year from the date of purchase.
• Expiration: After this period, unused credits will automatically expire and can no longer be claimed or refunded.

Purchasing and Using Credits

• Payment Method: Payments for credits are made exclusively through Stripe, ensuring secure and reliable transactions.
• Purchase Confirmation: A confirmation email will be sent to you after your purchase is completed successfully.
• Minors: if you are under 18, you need the consent of a parent or legal guardian before any purchase on DiscordGate (credits or featured placement).
• Credit Application: Credits can be used for AI-powered tools such as the ad generator, announcement generator, and rules generator.
• Non-Transferability: Credits are personal and cannot be transferred or exchanged for money or other products/services.

Refunds

Credits are non-refundable and non-exchangeable, except in specific cases that will be reviewed on a case-by-case basis by our support team.

Featured Placement

• What you buy: your listed server is shown first in the DiscordGate directory, on the home page and in the searches that match it, with a "Sponsored" badge, for 7 days (€3.99) or 30 days (€11.99), VAT included. During that time it can also be bumped every 2 hours instead of 4, which can raise it in lists sorted by recent bumps. No number of visits, clicks or members is guaranteed.
• Start and renewal: the placement starts as soon as the payment is confirmed. If the server is already featured, the new period starts when the current one ends. Nothing renews automatically.
• Limited places: three servers per language can be featured at the same time. When all places are taken, buying is unavailable until one frees up.
• Listing language: the place you buy is the one of your listing's language. During the placement, and while a payment is in progress, that language cannot be changed.
• Eligibility: the server must be published, have the DiscordGate bot, not be marked 18+ and comply with our terms of use. Servers that sell in-game currency, Nitro, accounts or boosts cannot be featured. We may end a placement that breaks these rules and refund the days not yet provided.
• Right of withdrawal: by asking for the placement to start immediately, you lose your 14-day right of withdrawal once the service has been fully provided, which is the case for the 7-day plan. For the 30-day plan, you can withdraw within 14 days of the purchase by writing to [email protected]: we refund the days not yet provided, and the placement ends.
• Ranking: sponsored servers are always labelled as such. The rest of the directory is ranked by our usual criteria (relevance to the search, activity and popularity). A payment does not change them, apart from the shorter bump interval described above.

Changes to the Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page and will take effect upon publication.

Need Help with Credits?

For any questions regarding credits, purchases, or these terms of sale, our support team is here to help you.